The WFC Group Blog

Retailers: Prevent Unplanned Absences, For Your Customers' Sake

Posted by Neil Shah on Jan 15, 2019 10:45:00 AM

For many retail managers, customer satisfaction is the greatest measure of success. According to a new study by The Workforce Institute at Kronos Incorporated, that satisfaction can be influenced by whether employees themselves feel engaged.

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Topics: Workforce Management

Our Top 5 Workforce Management Posts of 2018

Posted by Neil Shah on Jan 8, 2019 10:45:00 AM

As one last reflection on the past year, we're recapping five topics that caught the attention of a lot of readers in 2018.

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Topics: Workforce Management

3 Predictions for Happy, Productive Workforce Management in 2019

Posted by Neil Shah on Jan 2, 2019 10:45:00 AM

Happy New Year! Can you believe it's already time to freshen up our calendars and pocket planners for another twelve months?

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Topics: Workforce Management

Happiest Holiday Wishes from The WFC Group

Posted by Neil Shah on Dec 25, 2018 10:45:00 AM

Happy holidays from your team at The WFC Group, and thank you for being here. In this time of celebration, we'd like you to know we are celebrating you and everyone who has made this year so special for us.

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Topics: Workforce Management

2018 in Workforce Management: The WFC Group Review

Posted by Neil Shah on Dec 18, 2018 10:45:00 AM

As we countdown the days till the new year, we're recapping the major themes we observed over the course of the past 12 months. How did our early 2018 predictions stack up? Were there any surprising themes that pushed the workforce management discussion in exciting new directions? Let's dive in!

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Topics: Workforce Management

Not Just Millennials and Gen-Z: Older workers want flexibility, too!

Posted by Neil Shah on Dec 11, 2018 10:45:00 AM

It's easy to get swept up by the maelstrom of "Millennials and Gen-Z in the workplace" concerns. Of course, these topics are important for the up-and-coming workforce, but let's not forget about the evolving career expectations of another enduring segment of the workforce.

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Topics: Workforce Management

New Chatbot Streamlines Schedule Changes for Employees and Managers

Posted by Neil Shah on Dec 4, 2018 10:45:00 AM

Would you chat with a bot if you knew it could speed along tedious administrative tasks, such as submitting or approving time off requests?

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Topics: Workforce Management

Employees Offer Important Productivity Insights: How to Gather Them

Posted by Neil Shah on Nov 27, 2018 10:45:00 AM

When assessing your organization's productivity and profitability, don't forget this key stakeholder that may hold the answers to greater efficiency. Your employee base, the people closest to the work, are the most properly equipped to offer insights on how they can spruce up operations that are critical to getting their work done in a timely fashion.

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Topics: Workforce Management

KronosWorks 2018 form The WFC Group's Perspective

Posted by Neil Shah on Nov 20, 2018 10:45:00 AM

Hard to believe it's already been two weeks since we joined more than 3000 fellow workforce management professionals in Las Vegas for the yearly KronosWorks gathering. Talk about a great turnout!

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Topics: Workforce Management

KronosWorks 2018 Roundup: This Year's Biggest Announcements

Posted by Neil Shah on Nov 13, 2018 10:45:00 AM

Another KronosWorks has drawn to a close, and in its wake we have a bunch of new reasons to be excited for the year ahead. Rather appropriate given this year's themes: inspiration and the future of work.

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Topics: Workforce Management