The WFC Group Blog

Why Your Healthcare Organization Needs Self-Scheduling

Posted by Neil Shah on Feb 3, 2014 7:57:00 AM

laptop and stethoscope24x7x365 days per year.

That’s the amount of time health care managers need to keep track of. The Hospital is always open, and with it, the staff must be scheduled. Managing the workforce in this situation manually is both difficult and incredibly time consuming.

The manager needs to juggle all of these balls simultaneously to create an effective schedule:

  1. Balancing skills

  2. Ensuring compliance with contractual obligations

  3. Providing for adequate breaks between shifts

  4. Adjusting for school or family obligation restraints

  5. Accounting for safety by being error free

Oh, and did I mention that this is all focused on the most valuable asset in health care?

No matter how many advances our society makes in health care technology - whether in pharmaceuticals, medical devices, etc - the number one asset in the health care will always be the workforce.

Why implement self-scheduling now?

Right now this workforce is concerned about what will happen next. Regardless of your political standing on the Affordable Care Act that will be going into place, it’s clear that changes will be coming to this highly skilled service-based industry. And with big changes coming to a big industry, there is a potential for big consequences.

The Affordable Care Act has just made the aforementioned scheduling process even tougher. We do not yet fully know how many more patients we will see in healthcare facilities now that many formerly uninsured will now be mandated to have insurance. With the assured influx of new patients, it’s more important than ever to have the proper staff on hand to take care of them and take care of them well according to the Patient Protection and Affordable Care Act (PPACA).

How self-scheduling technology can help

Self-scheduling technology not only helps to make sure that you have the correct staff on hand, but it also helps you learn and improve better than if you were to do it manually. It will help you track the quality level of patient care given a certain staff mix which will indicate any changes that need to be made.

With the increased pressure to not only increase the quantity of care at your organization, but also the quality of it, finding the right staffing mix is crucial. The information and time-savings from a good self-scheduling technology will help give your organization an extra edge in quality over the competition.

Implementing workforce management software such as self-scheduling technology is incredibly valuable, but can also lead to problems if not implemented properly. If your healthcare organization is considering implementing self-scheduling, or any other workforce management software this year, make sure to take measures to do it correctly. We have helped many health care organizations successfully implement workforce management software to optimize patient outcomes. If you’re interested, reach out to us! We’d love to see how we can help your workforce maximize its potential.

Topics: Healthcare