The WFC Group Blog

4 Things to Consider Before Implementing or Upgrading Your Kronos System

Posted by Neil Shah on Jan 31, 2017 10:30:00 AM

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If your goals for 2017 include increasing efficiency in your business systems and processes, an upgrade to Kronos may be what your organization needs.

The key to success with any new or upgraded system is careful planning. Here are a few things to consider before you jump into an upgrade or new implementation.

1) Which systems are working and which ones need to be updated?

You know you need better systems. You know you need your various workforce management and labor data software to interact. But, do you know what’s currently working and what needs to be scrapped and reworked? Evaluate your current systems to decide specifically what you need to upgrade or change.

2) Who will be doing what?

Implementing software such as Kronos that touches nearly all departments and integrates with so many other systems, can be a cumbersome process. Make a plan for who will do what – who will be running UAT, training, etc. Consider hiring an expert consultant who can save you from headaches in the future.

3) How will training be conducted?

Do you have an expert on site? Or do you need to look into training solutions? Who will make sure that everyone knows how to integrate and interact with the new software? Who will answer questions and smooth problems as they arise? Don’t leave it up to chance. Put a training plan in place before you start.

4) Are all departments aware of the plan and on board with the changes ahead?

Communication is critical when you are making such broad sweeping changes. All department heads need to be trained on what’s ahead, and equipped to get all employees ready for the change. Effective and thorough communication before implementation can save hours of backtracking and reassessing later.


Ready to implement? We would love to talk with you about your organization’s needs and ensure that you have all the pieces in place before making the big change. Contact us today.

Topics: Kronos, Workforce Management