If you’ve been contemplating a workforce management upgrade or implementation recently, you’ve probably heard the benefits of the latest and greatest mobile technology. But is it really worth it for your company? Is it something that will actually bring bottom-line benefits? Or is it all just buzz-words being thrown around to get managers seeking more “streamlining” and “efficiency” in their workforce to buy.
Topics: Workforce Management
Congratulations. You’re the one in charge. The leader of the pack. The one running the show. All are turning to you for advice, guidance and leadership. The problem? They’re all out on the floor! Meanwhile you’re in your office sitting behind a desk doing administrative work.
We see this problem all of the time with the retail clients that we work with. The employees are out on the retail floor while the manager is in the office - when they should be anywhere but. If this sounds like your company, we have a couple of lessons that we wanted to share from the highest performing retail organizations we've come across:
You’ve done it. You’ve got everyone at the top level of your organization on board and it’s time to make a change that will increase worker productivity and cut costs. But unfortunately the people at the top aren’t the ones that you really need to worry about when making a change in workforce management. The people you really need to convince are the ones that are getting their hands dirty - your employees.