The WFC Group Blog

                                                                                                                                                                                                                        Credit: istock/EtiAmmos

Getting ahead in business often starts from within. You can use all the metrics and tools in the world to measure fluctuations in the industry around you, but observations you make internally can spark actions that make your business outperform the rest. Kronos was an earlier innovator in predicting and forecasting, incorporating these practices over 15 years ago, before most other major providers of HCM solutions.

                                                       Credit: istock/Rawpixel

With so many workforce management solutions offered by Kronos alone, it's not always clear which features are best fit for a particular business. One example we see pop up quite a bit is deciding between basic and advanced scheduling capabilities, so we'd like to take a moment to help clear that up. Both scheduling offerings are excellent in their own rights, so it's generally a case of which is better for your individual business's unique needs. Just because something is "advanced" doesn't mean its features are necessary, and just because another is "basic" won't prevent it from getting the job done well.

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Let the good times roll — and make sure your enterprise is at the top of its employment game with comprehensive workforce management. WFM tools can help you balance customer demand and control costs, all while continuing to deliver the highest quality guest service and entertainment value.

Writing a Request for Proposal is no easy process, especially when it involves vetting workforce management systems. As reputable WFM implementers and a Kronos Accredited Partner, we've answered many. Throughout these experiences, we've come to understand what makes for strong RFPs — the kind that result in decisively clear workforce management solutions and strong partnerships. As consultants, we've been happy to assist with every stage of RFP development, from final assessment to drafting the document altogether, lifting disruptive burdens from businesses. Here are a couple valuable lessons we'd like to share.

Before even settling on a new solution, the single act of proposing changes to a workforce management system is a huge task. It's important to realize that there are many more stakeholders involved than just leadership. By gathering viewpoints from every level of usership, you can prime yourself with a comprehensive case for upgrading or implementing a new workforce management solution. Here are a few tips to help start building your case:

Last week we came back from our annual company summit. Quick recap: our summit brings together our entire crew, all of whom work remotely from coast to coast. It's our opportunity to reflect and grow together.

Summit season is in full swing, and we're soaking up every second of it. Fresh off the heels of our sponsorship and attendance of the 2017 Kronos Manufacturing Executive Summit, we're now gearing up for a fresh look at the evolving state of workforce management for retail and hospitality at the 2017 Kronos Retail and Hospitality Executive Summit in Lake Tahoe, which we are attending and sponsoring. This year's summit is bound to be enlightening. Here are a few timely things we look forward to discussing next week.

As you may know, The WFC Group employs a team of talented people from coast to coast. And once every year we bring everyone together for three days - to learn, grow and strengthen our connection. This year, we're excited to head southwest to San Diego!

Here's a little peek at what we have planned for our productive getaway:

The Cloud is alive and well in 2017 - and that should come as no surprise. We included the increasing normality of Cloud adoption in our workforce predictions for the new year without any hesitation, and new data about 2016 only strengthens our position. We're well versed in the ROI cloud-based systems like Kronos Workforce Central can provide (especially as a proud accredited partner), and these benefits have businesses of all sizes acclimating to the idea of change.

It's hard to believe the Kronos Manufacturing Executive Summit is taking place in just a few short weeks in sunny Coronado, California! As a Kronos Gold Accredited Partner and a proud sponsor of this event, we can't wait to dive into discussions.