The WFC Group Blog

Neil Shah

Recent Posts

Uncover New Tools for Hiring and Managing High-Performing Talent

Posted by Neil Shah on Jul 11, 2017 10:30:00 AM

Credit: istock/Savaryn

Not enough can be said for the incredible value created by both hiring the right people and keeping them at the top of their game. Talent can go a long way to propel a business, but haphazard acquisition processes can result in extending an offer too late or they can drive talent away altogether.

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Topics: Workforce Management, Kronos Workforce Ready

The Internet of Things is One Key to Empowering Your Workforce

Posted by Neil Shah on Jul 5, 2017 10:30:00 AM


When Benjamin Franklin so eloquently surmised life's two certainties — death and taxes — he never could have imagined today's third inevitability. The Internet of Things is our new reality, with every object imaginable becoming "connected" via WiFi and producing new data streams, and businesses everywhere are faced with the challenge to adapt — both in our external customer relations and internally how we engage our workforce. With so many new sources of connectivity, it's up to business leaders to identify which sources offer the most value to how their businesses optimizes for greater productivity and employee empowerment.

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Topics: Workforce Management

Use the Future to Your Advantage: Predictive Analytics in Workforce Management

Posted by Neil Shah on Jun 27, 2017 10:30:00 AM

                                                                                                                                                                                                                        Credit: istock/EtiAmmos

Getting ahead in business often starts from within. You can use all the metrics and tools in the world to measure fluctuations in the industry around you, but observations you make internally can spark actions that make your business outperform the rest. Kronos was an earlier innovator in predicting and forecasting, incorporating these practices over 15 years ago, before most other major providers of HCM solutions.

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Topics: Kronos, Workforce Management

Kronos Scheduler: Is Advanced Scheduler Right for You or is Basic Enough?

Posted by Neil Shah on Jun 20, 2017 10:30:00 AM

                                                       Credit: istock/Rawpixel

With so many workforce management solutions offered by Kronos alone, it's not always clear which features are best fit for a particular business. One example we see pop up quite a bit is deciding between basic and advanced scheduling capabilities, so we'd like to take a moment to help clear that up. Both scheduling offerings are excellent in their own rights, so it's generally a case of which is better for your individual business's unique needs. Just because something is "advanced" doesn't mean its features are necessary, and just because another is "basic" won't prevent it from getting the job done well.

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Topics: Kronos, Workforce Management

The House Always Wins: Casinos Benefit From Smart Workforce Solutions

Posted by Neil Shah on Jun 13, 2017 10:30:00 AM


Let the good times roll — and make sure your enterprise is at the top of its employment game with comprehensive workforce management. WFM tools can help you balance customer demand and control costs, all while continuing to deliver the highest quality guest service and entertainment value.

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Topics: Hospitality

Count on The WFC Group for Your RFP Assist

Posted by Neil Shah on Jun 6, 2017 10:30:00 AM

Writing a Request for Proposal is no easy process, especially when it involves vetting workforce management systems. As reputable WFM implementers and a Kronos Accredited Partner, we've answered many. Throughout these experiences, we've come to understand what makes for strong RFPs — the kind that result in decisively clear workforce management solutions and strong partnerships. As consultants, we've been happy to assist with every stage of RFP development, from final assessment to drafting the document altogether, lifting disruptive burdens from businesses. Here are a couple valuable lessons we'd like to share.

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Topics: Workforce Management

3 Ways to Gain Support for Workforce Management Changes

Posted by Neil Shah on May 31, 2017 10:30:00 AM

Before even settling on a new solution, the single act of proposing changes to a workforce management system is a huge task. It's important to realize that there are many more stakeholders involved than just leadership. By gathering viewpoints from every level of usership, you can prime yourself with a comprehensive case for upgrading or implementing a new workforce management solution. Here are a few tips to help start building your case:

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Topics: Kronos, Workforce Management

What Were We Up To at our Annual Company Summit?

Posted by Neil Shah on May 24, 2017 10:30:00 AM

Last week we came back from our annual company summit. Quick recap: our summit brings together our entire crew, all of whom work remotely from coast to coast. It's our opportunity to reflect and grow together.

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Topics: The WFC Group News

Up Next: The Kronos Retail & Hospitality Executive Summit

Posted by Neil Shah on May 16, 2017 10:30:00 AM

Summit season is in full swing, and we're soaking up every second of it. Fresh off the heels of our sponsorship and attendance of the 2017 Kronos Manufacturing Executive Summit, we're now gearing up for a fresh look at the evolving state of workforce management for retail and hospitality at the 2017 Kronos Retail and Hospitality Executive Summit in Lake Tahoe, which we are attending and sponsoring. This year's summit is bound to be enlightening. Here are a few timely things we look forward to discussing next week.

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Topics: Kronos, Retail

Gearing Up for Our Annual Company Summit

Posted by Neil Shah on May 9, 2017 10:30:00 AM

As you may know, The WFC Group employs a team of talented people from coast to coast. And once every year we bring everyone together for three days - to learn, grow and strengthen our connection. This year, we're excited to head southwest to San Diego!

Here's a little peek at what we have planned for our productive getaway:

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Topics: The WFC Group News