The WFC Group Blog

How Cloud-based Workforce Management Helps Gig Economy Employers Stay Ahead of Change

Posted by Neil Shah on Sep 24, 2019 10:45:00 AM

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For all the buzz about the great potential of the growing "gig economy," the new free-market evolution of temp employment characterized by freelance contractors and flexible work, recent developments have helped highlight the uncertain future as legislation continues to catch up

New legislation in California puts employee benefits into the picture for contract drivers at rideshare companies Uber and Lyft, and on-demand services like InstaOcart or couriers like Doordash and Postmates may also be affected, but legislation like AB5 may soon shape the relationships of companies and contract employees at large.

As more clarity arises around how employers must classify and oversee contract employees, especially regarding flexible and remote gig work, it will become increasingly important that these businesses rely on a cloud-based workforce management suite of solutions to be able to adapt quickly with change. Here are a few ways moving workforce administration for normal and gig employees to the cloud readies businesses for whatever comes next.

Manage, Organize, and Oversee Employee Populations Remotely

With productivity and administration in the cloud, gig employers can monitor employees from almost anywhere and set forth rules to keep labor costs in check. Workforce's with schedules can manage swaps and changes with streamlined manager oversight, while workers who manage their own hours can be given terms to keep compliant with local, state or federal regulations on classification and benefits eligibility.

Should new rules for employers come into play, resulting in the reclassification of certain contractor levels, employers have the power to centrally adjust and sort employees, issuing required on-boarding procedures or benefits election in batches to eligible workers to complete remotely (instead of coordinating costly on-site sessions).

All Points of Access Up-to-date

Perhaps the simplest benefit of using a cloud-based workforce management solution is how they ensure uniformity of experience across an enterprise. Updates, maintenance and improvements are centralized with the solutions providers and distributed automatically to subscribers across all active devices. No longer do IT departments have to schedule disruptive downtime for employees to dispatch administrative software updates in waves across a company's many departments. Whether cloud-based workforce management is used on desktops, laptops, tablets or personal mobile devices, updates can be distributed in near real-time across the entire employee base (both internal and remote).

Traditional Employers Must Also Be Prepared for Change

Gig employers aren't the only ones who should keep a close eye on changing compliance. The way we employ workforce's across many industries is evolving to maximize productivity and efficiency — sometimes taking on similar flexible or remote aspects to the gig economy. Switching to cloud-based workforce management can help traditional brick and mortar or office type workplaces adapt to compete with those championing the growing freelance, independent and flexible workforce from within.

Topics: Workforce Management, Kronos Cloud