It's probably safe to say that mobility in the workplace, while nice, has never been more necessary. State after state is combating the spread of Coronavirus with "shelter in place" policies, leaving many workers tied to their homes and many employers little time to react.
Those employers for whom remote work was a rare exception now face a moment when all work is remote by necessity. And, yes, the work will continue (just with a lot more teleconference calls). Whether your company is a work-from-home pro or you're admittedly new to this scale of remote work, right now presents a crucial opportunity to monitor and weigh your workforce performance to plan for future flexibility and success.
For Kronos Workforce Management customers, many tools and data sets are already at your fingertips to analyze and compare remote performance and behaviors, if you know where to look.
Timesheets Reveal a Lot
Believe it or not, timesheets can reveal a lot about the efficiency (or inefficiency) of remote work. If your newly displaced employees are logging more time into administrative tasks or technology troubleshooting than they are for actual work, then there are some obvious improvements to be made. Challenge areas could include hardware troubles due to hasty preparation, obstacles to accessing key workplace applications and tools (such as faulty VPN access), and more.
On the other hand, you may even find that employees are more productive on their own. If given the right tools and access to them (an advantage of software in the cloud), then they may help you unlock a greater hidden potential of work from home. Something worth considering when offices reopen and it's back to "business as usual."
Real-time Analytics Keep Connections Strong
Kronos Workforce Analytics gives managers real-time insight into performance and productivity with visual snapshots. When put to good use, you can uncover trends across the workplace (and remotely) and address any issues or concerns as they occur, instead of realizing far later and reacting when it's already too late.
Using these key tools to be proactive and reach out to individual employees as concerns arise can help reinforce connections and get to the root of any issues; for instance, troubles with technology getting in the way of work. It's important to over-communicate when physical separation is at play, and analytics can help spot important opportunities to reconnect and level-set.
Device Types (Internal or Employee-owned) Define Accessibility
Do you rely on company-issued computers and phones? Was your IT department scrambling to set up and supply laptops for normally desktop-bound employees to use at home? What about employee-owned devices in your workplace?
Some of these issues depend on the privacy and security needs of your line of business, but it's worth noting and considering where greater flexibility could impact your remote workability in the future.
When it comes to Kronos's cloud-based workforce solutions, you have the power to control which admin features can and cannot be used remotely—but you should absolutely offer some degree of remote access. Kronos platforms do offer great security features, so it's up to you to determine which modules make the most sense to allow off-network, so consider this period a trial run for seeing if employees already have access to what they need or if more needs to be implemented.
Kronos offers native mobile apps for both Apple and Android devices and works across internet browsers. Dip into your Kronos solution's data now to see how your employees access admin and productivity solutions on their own (types of devices), and you'll gain a good picture of what kind of accessibility you should enable when looking ahead. Will a "Bring Your Own Device" policy now be more appealing and efficient? Maybe!
Use This Opportunity (and This Data) to Be More Remote-ready in the Future
Once we make it through this current global challenge, employers must decide what their plan for the future is. Hopefully, we will not face another health crisis like COVID-19, but what you learn now can shape your workplace moving forward. Implementing wider remote working policies and support can help your company grow culturally even after returning to more usual conditions. As a fully remote business, consider us biased, but there are certainly a lot of advantages to be had once you get the hang of it.
Do you have questions about building better remote work capabilities with Kronos? We've got answers. Drop us a message, and we'll be more than happy to connect and share.