The WFC Group Blog

Kronos Scheduler: Is Advanced Scheduler Right for You or is Basic Enough?

Posted by Neil Shah on Jun 20, 2017 10:30:00 AM

Scheduler_Credit Rawpixel.jpg                                                       Credit: istock/Rawpixel

With so many workforce management solutions offered by Kronos alone, it's not always clear which features are best fit for a particular business. One example we see pop up quite a bit is deciding between basic and advanced scheduling capabilities, so we'd like to take a moment to help clear that up. Both scheduling offerings are excellent in their own rights, so it's generally a case of which is better for your individual business's unique needs. Just because something is "advanced" doesn't mean its features are necessary, and just because another is "basic" won't prevent it from getting the job done well.

First, A Clarification (What Are They, Really?)

We'd like to call out a small misconception about the "basic" and "advanced" scheduler classifications. What's commonly referred to as the Advanced Workforce Scheduler is simply Kronos Scheduler. The "basic" alternative is the built-in schedule editing functionality of Kronos Workforce Timekeeper. The decision is whether the functionality of Workforce Timekeeper satisfies the scheduling needs of your business or if the dynamic capabilities of Workforce Scheduler are the appropriate tool to enable your workforce best.

When is Basic Schedule Editing Enough?

When scheduling is standard, with little variation, basic schedule editing is a good match. This is often the case for small to medium-sized businesses (SMBs). Static schedules and rules are entered and edited manually — a trusted way to templatize operations or handle scheduling patterns that repeat regularly. These are likely instances where noncompliance with labor regulations is an unlikely risk, so comparison of schedules to metrics and local governance isn't a necessary failsafe.

Advanced Scheduling for Modern Flexibility

The case for advanced scheduling for most businesses is growing. Companies are recognizing a need to engage employees differently as newer generations enter the workforce with different expectations of their employers including flexible hours, ability to work remotely and more. Workforce Scheduler equips employers with the tools for more fluid staffing based on traffic and need that goes beyond shift schedules. The advanced scheduler also empower employees with the means to adjust their own schedules without disrupting coverage —all while giving managers real-time insight to compliance with labor regulations (e.g., protections for employees who are minors, minimum allocations for full-time) as well as measures to prevent costly overtime, detrimental workloads and employee fatigue. By getting ahead of these challenges, Workforce Scheduler helps managers optimize productivity in cost-effective ways while amplifying opportunities for employee engagement.

What it boils down to

Choosing the right scheduling solution for your business is a careful balance of:

  • Understanding how much versatility your operation needs
  • Determining how necessary it is for you to offer flexibility to employees in their own scheduling
  • Measuring whether the cost of added functionality generates ROI for your business
  • Working with a partner who can support you with a straightforward, experienced perspective on whether you'll end up committing to too much or too little

We've implemented both solutions across many businesses — always after listening closely to key stakeholders to develop a keen sense of what each business's ultimate goals were. Take Vi Living senior centers for example. They knew they could use the advanced scheduler to their advantage, and enlisted our help to implement it. Determining whether basic or advanced scheduling is right for your business is one of the many choices we're more than happy to offer guidance on. Let us help you find the solution that's right for you.

Topics: Kronos, Workforce Management