The WFC Group Blog

Our Keys to Delivering Workforce Solutions

Posted by Neil Shah on May 29, 2018 10:45:00 AM

Since our founding in 2009, clients have turned to The WFC Group for our clear and shared goal of maximizing workforce potential. As implementers and consultants, we've found our calling at the cross-section of workplace infrastructure and technology, helping businesses define a combination of processes and tools that set the stage for success.

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Topics: Workforce Management

Compliance is an Ongoing Concern for HR Professionals, Kronos Survey Reveals

Posted by Neil Shah on May 22, 2018 10:30:00 AM

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Businesses today face an increasing need for accountability, and regulatory compliance is a huge part of that conversation. But to many human resources professionals, organizational compliance seems to often end up in a stressful gray area. The Workforce Institute at Kronos Inc.'s new study called "The Risky Business Survey" unveiled some surprising concerns across a majority of HR departments that build anxiety and create unnecessary risk that might not stand up to an audit. It's this kind of anxiety that detracts from the departments' ability to build strong workforces and culture.

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Topics: Workforce Management

Analytics & Automation Make Labor Compliance Easier for Credit Unions

Posted by Neil Shah on May 15, 2018 10:45:00 AM

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The financial industry is no stranger to regulation, but credit unions have the added scrutiny of keeping operations pristine to secure its members' benefits (like lower service fees and higher interest rates). Getting smacked with a penalty for non-compliant labor practices won't do anyone any favors. Luckily, the latest wave of workforce management solutions help institutions streamline many standard, daily processes that would be prone to costly manual errors in the event of an audit.

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Topics: Workforce Management

Take Advantage of these Mobile Updates to Kronos Workforce Ready

Posted by Neil Shah on May 8, 2018 10:30:00 AM

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At the end of March, Kronos announced important updates to Kronos Workforce Ready, emphasizing a refined mobile experience throughout. Because businesses of all sizes trust Workforce Ready to manage their workforce (not just small businesses) these updates will go a long way to help employers deliver more modern workplace experiences.

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Topics: Workforce Management

Manufacturers: Don't forget this important opportunity for automation

Posted by Neil Shah on May 1, 2018 10:45:00 AM

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When people think of automation in manufacturing, minds often jump right to robotics, production equipment and job security. Thankfully, these sources have helped advance many areas of the manufacturing workforce, creating opportunities for higher paid, skilled roles—what's being referred to as "New Collar jobs." The National Association of Manufacturers 2018 State of Manufacturing address highlights this growth and how the workforce has benefited, but employers face another important opportunity to maximize productivity and organizational efficiency.

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Topics: Workforce Management

Paging All Retailers: It's Time to Face the Future with Smarter Workforce Management

Posted by Neil Shah on Apr 24, 2018 10:45:00 AM

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The landscape of retail is changing rapidly—as evident from the struggles of some of the biggest names in the game. Being slow to adapt to the demands of newer generations is no longer an option for most. (We see you, Gen Z.) With forecasts pinning 2020 as a crucial turning point, the pressure is on for retailers to tighten up their operations—and internal technologies like workforce management are just as important as customer-facing ones. Our partners at Kronos have identified three key workforce management themes that will affect bottom lines over the next couple of years, and we'd like to further emphasize their importance.

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Topics: Workforce Management

Better Managers Make for Better Businesses, Period—Effective Workforce Management Solutions Help

Posted by Neil Shah on Apr 17, 2018 10:45:00 AM

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In an interview with the New York Times, Kronos Incorporated CEO Aron Ain shared his belief that "the single largest component of a business that adds to shareholder value is great management, and the single largest destroyer of shareholder value is bad management." That's certainly not a far-fetched idea, considering we believe there's truth to the adage people leave managers, not companies. Great managers inspire strong performance and productivity while maintaining strong employee retention, so how can companies use management to their advantage? First it requires knowing what makes great managers.

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Topics: Workforce Management

We Help Implement the Best Time & Attendance Software for Healthcare, Says a New Report

Posted by Neil Shah on Apr 10, 2018 10:45:00 AM

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Last month, our partners at Kronos Incorporated announced their latest recognition. According to a new study called Best in KLAS by KLAS Research, an independent healthcare IT data and insights company, Kronos workforce solutions ranked highest for Time and Attendance in healthcare software and services.

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Topics: Workforce Management

Banks' Digital Transformation Actually Starts From Within

Posted by Neil Shah on Apr 3, 2018 10:45:00 AM

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The pace of technological change affects all industries differently, but financial services seems to have a challenging reputation. It's clear from a recent Banking Exchange article that the need for digital advancement to offer the best customer service is widely recognized, but the pace of change is difficult to keep up with. While the latest mobile and web offerings may position institutions more strongly for their customers, without the internal systems to support your staff, the ideal level of customer service will be hard to achieve. However, with strong workforce management systems at their core, bank and credit union operators and employees can focus their attention squarely on delivering the service portion of financial services.

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Topics: Workforce Management

Bringing Our Remote Workforce Together: The WFC Group's "Boston Connect" Recap

Posted by Neil Shah on Mar 27, 2018 10:45:00 AM

As a company with a completely remote workforce, we make an effort to bring our team members together throughout the year. We call these meetups "Connects" and use them as an opportunity to welcome our newest team members and align directly on our upcoming goals together. Getting actual face time with our remote colleagues is crucial to our company's continued growth.

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Topics: Workforce Management