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The 3 Workforce Management Customers Facing Risk as the End of Adobe Flash Nears

Posted by Neil Shah on May 19, 2020 10:45:00 AM


At the end of 2020, Adobe will end all support of its Flash media plugin. While many workforce management providers have already eliminated Flash features from recent solution releases, certain customers may still currently rely on Flash integrations. Continued use of any Flash-based solutions presents a security risk even with ongoing support, and that risk will only grow upon discontinuation of patch support this December.

Here, we are calling attention to three types of workforce management customers who have a shrinking window of opportunity to ditch all dependence on Flash and prevent significant disruption to their productivity features and benefits before the new year. If you find yourself in these categories, consult with an upgrade or implementation specialist on our team to put your plan in place ASAP.

1 - Customers Using Third-Party or On-Premise Hosting 

If your workforce management solutions are set up in-house or hosted by a third-party (i.e., not the solution provider), then any upgrades or implementations must be initiated by you. 

Third-party hosts often do not provide proactive oversight of solution status, simply helping businesses save on footprint and overhead costs. With on-premise hosting, you take on the burden of IT infrastructure, labor costs, and, most importantly, upkeep. Both scenarios require careful coordination to ensure the proper measures have or will be taken to bring your current solution to Flash-free status through upgrade, migration, or service pack implementation.

2 - Customers Using Outdated WFM Solutions

If your last implementation or upgrade was more than a year or two ago, there is a good chance your solution may still have Flash-based features. Check with your solution provider to see where their Flash-free threshold is (e.g., Kronos Workforce Central 8.1.3), and pull together a plan to meet that minimum threshold before December.

Depending on how far back your version is, your plan may be as straightforward as implementing a service pack (e.g., bringing your Workforce Central 8.1 up to 8.1.3), or it may require a more thorough upgrade or migration. For bigger jumps, you may want to take this opportunity to evaluate your options and capitalize on any added benefits, such as those offered by a centralized, cloud-based solution maintained by that solution provider.

3 - Customers Using Several Integrated Solutions

The more elements you have in play, the more you may have to bring up to date. If your business relies on more than one centralized workforce management solution, each solution must be evaluated for Flash dependency and updated as needed. And wherever one solution gets updated, a plan must be in place to ensure the continued compatibility for all other solutions. This includes integrated software solutions as well as any firmware upgrades to on-premise hardware.

Once you know what your core solution will be upgraded to, check the compatibility of all other solutions before migration and coordinate all necessary updates to coincide, minimizing workplace disruption.

We Are Here to Help!

If you fit into any of the above three categories, the clock is ticking. December is fast approaching, and as more businesses realize the necessity of ridding their solutions of Flash integration, the competition for support will get fierce. The sooner we connect, the sooner we can set you on a path to securing your Flash-free future before Adobe hits the kill switch in December. Reach out today!

Topics: Kronos, Workforce Management, Workforce Trends, Kronos Partner, Adobe Flash, COVID-19, Coronavirus

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