The WFC Group Blog

Trending in Retail: Mobile Technology – A Store’s Friend or Foe?

Posted by Neil Shah on Jun 21, 2016 10:30:00 AM

At any given time, most of us have at least one mobile device on hand. We are more informed and more equipped with this immediate knowledge than ever before.

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Topics: Retail

Retail Spotlight: How to Increase Sales by Controlling Labor Cost

Posted by Mike Tier on Feb 12, 2015 11:14:00 AM

Today's blog post is from The WFC Group's retail subject matter expert, Mike Tier

If you work in the retail industry you probably already know the benefits of investing in workforce management technology to help control labor costs and improve workforce productivity. But according to the latest KPMG 2014 Retail Industry Outlook Survey

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Topics: Retail

Case Study: What Can You Do With Kronos InTouch Custom Applications?

Posted by Neil Shah on Sep 23, 2014 2:34:51 PM


For most people we talk to, Kronos inTouch Devices are such an established part of the workforce management process that the thought of adding functionality doesn’t even occur. The devices create a smooth process between organization and employee time capture, so why mess with something that works?

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Topics: Kronos, Retail

Get The Right Staffing Mix With a Workforce Scheduler

Posted by Neil Shah on Jul 8, 2014 8:32:00 AM

What is a Workforce Scheduler?

A Workforce Scheduler is an automated labor scheduling solution that can create schedules with an extremely accurate staffing mix automatically. It factors in such things as anticipated demand as well as company scheduling policies. When set up properly, it is a tool that can save you an incredible amount of time and money, while also being much more accurate and concise than paper schedules or other methods ever could. Here are some of the benefits we’ve seen from the companies we work with:

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Topics: Kronos, Retail, Manufacturing, Healthcare

Get On The Floor! Why Retail Managers Need To Get Out Of The Back Office

Posted by Chris Moulton on May 28, 2014 2:30:33 AM

Congratulations. You’re the one in charge. The leader of the pack. The one running the show. All are turning to you for advice, guidance and leadership. The problem? They’re all out on the floor! Meanwhile you’re in your office sitting behind a desk doing administrative work.

We see this problem all of the time with the retail clients that we work with. The employees are out on the retail floor while the manager is in the office - when they should be anywhere but. If this sounds like your company, we have a couple of lessons that we wanted to share from the highest performing retail organizations we've come across:

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Topics: Retail

Is WorkForce Scheduler with Optimization Right for Your Organization?

Posted by Evan Raeburn on Apr 2, 2014 2:48:34 PM

If you’re managing a large organization, you may have heard about a technology known as a “WorkForce Scheduler with Optimization”. This software package is extremely powerful - especially to those companies that have a lot of locations. It has the ability to streamline the entire schedule generation process - reducing time and money spent on scheduling - as well as limit over-scheduling employees and ensuring a company-wide standard.

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Topics: Kronos, Retail, Workforce Management

What's In Store For Retail In 2014? - Executives Tell The Story

Posted by Neil Shah on Jan 28, 2014 9:20:00 AM

Everyone wants to know what the future has in store - especially the retail industry (pun absolutely intended).

At the WFC Group, we work hard to keep up on the latest news, trends and technology to help us make decisions and keep our clients informed. In the retail industry, that means keeping up with the plans, strategies and goals of the top retail executives. We came across a recent KPMG survey that went straight to the horses mouth by asking executives for their 2014 outlook. We wanted to share 3 key findings that will impact the industry.

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Topics: Retail