The WFC Group Blog

Manufacturers: Don't forget this important opportunity for automation

Posted by Neil Shah on May 1, 2018 10:45:00 AM

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When people think of automation in manufacturing, minds often jump right to robotics, production equipment and job security. Thankfully, these sources have helped advance many areas of the manufacturing workforce, creating opportunities for higher paid, skilled roles—what's being referred to as "New Collar jobs." The National Association of Manufacturers 2018 State of Manufacturing address highlights this growth and how the workforce has benefited, but employers face another important opportunity to maximize productivity and organizational efficiency.

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Topics: Workforce Management

Paging All Retailers: It's Time to Face the Future with Smarter Workforce Management

Posted by Neil Shah on Apr 24, 2018 10:45:00 AM

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The landscape of retail is changing rapidly—as evident from the struggles of some of the biggest names in the game. Being slow to adapt to the demands of newer generations is no longer an option for most. (We see you, Gen Z.) With forecasts pinning 2020 as a crucial turning point, the pressure is on for retailers to tighten up their operations—and internal technologies like workforce management are just as important as customer-facing ones. Our partners at Kronos have identified three key workforce management themes that will affect bottom lines over the next couple of years, and we'd like to further emphasize their importance.

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Topics: Workforce Management

Better Managers Make for Better Businesses, Period—Effective Workforce Management Solutions Help

Posted by Neil Shah on Apr 17, 2018 10:45:00 AM

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In an interview with the New York Times, Kronos Incorporated CEO Aron Ain shared his belief that "the single largest component of a business that adds to shareholder value is great management, and the single largest destroyer of shareholder value is bad management." That's certainly not a far-fetched idea, considering we believe there's truth to the adage people leave managers, not companies. Great managers inspire strong performance and productivity while maintaining strong employee retention, so how can companies use management to their advantage? First it requires knowing what makes great managers.

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Topics: Workforce Management

We Help Implement the Best Time & Attendance Software for Healthcare, Says a New Report

Posted by Neil Shah on Apr 10, 2018 10:45:00 AM

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Last month, our partners at Kronos Incorporated announced their latest recognition. According to a new study called Best in KLAS by KLAS Research, an independent healthcare IT data and insights company, Kronos workforce solutions ranked highest for Time and Attendance in healthcare software and services.

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Topics: Workforce Management

Banks' Digital Transformation Actually Starts From Within

Posted by Neil Shah on Apr 3, 2018 10:45:00 AM

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The pace of technological change affects all industries differently, but financial services seems to have a challenging reputation. It's clear from a recent Banking Exchange article that the need for digital advancement to offer the best customer service is widely recognized, but the pace of change is difficult to keep up with. While the latest mobile and web offerings may position institutions more strongly for their customers, without the internal systems to support your staff, the ideal level of customer service will be hard to achieve. However, with strong workforce management systems at their core, bank and credit union operators and employees can focus their attention squarely on delivering the service portion of financial services.

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Topics: Workforce Management

Bringing Our Remote Workforce Together: The WFC Group's "Boston Connect" Recap

Posted by Neil Shah on Mar 27, 2018 10:45:00 AM

As a company with a completely remote workforce, we make an effort to bring our team members together throughout the year. We call these meetups "Connects" and use them as an opportunity to welcome our newest team members and align directly on our upcoming goals together. Getting actual face time with our remote colleagues is crucial to our company's continued growth.

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Topics: Workforce Management

When Employee Onboarding Falls Short, New Hires Don't Get the Preparation They Need

Posted by Neil Shah on Mar 20, 2018 10:45:00 AM

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Recall your first day at a new job. If your experience is like many others, it probably consisted of a flurry of paperwork and a quick trip to the workroom floor. But although that's a common procedure, HR professionals recognize that it's a missed opportunity for setting new hires on the right path. A recent survey by Human Capital Institute and Kronos Incorporated (New Hire Momentum: Driving the Onboarding Experience) found that 76% of HR leaders viewed onboarding as a wholly underutilized process.

The biggest missed opportunity? As many as 60% of employers felt that integration into company culture should be the primary goal of onboarding, yet only 30% of their processes address people and performance. Onboarding is a new employees best chance to build an understanding of how they fit in and how their work contributes to the strategic goals of the organization overall.

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Topics: Workforce Management

Tips to Maintain Productivity and Prevent Absences Around National and Cultural Events

Posted by Neil Shah on Mar 13, 2018 10:45:00 AM

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Major football games, basketball tourneys and awards season, oh my! Reasons to celebrate outside of work are numerous and help liven up daily grind, but they may also lead to loss of productivity. Unplanned absences like the millions of people who planned to call in sick or show up late after the Super Bowl have a negative effect on their team's ability to accomplish work, costing employers time and money.

But each of these celebrations is an opportunity to build culture and trust within the workplace—if managers take important steps in motivating employees to make responsible decisions. Awards season may have just ended, but March Madness upon us, so how can employers encourage everyone's love and celebration of their team while meeting their responsibilities to their colleagues and company?

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Topics: Workforce Management

High Performance Employees Can Burn Out Too: Workforce Management Can Help Prevent

Posted by Neil Shah on Mar 6, 2018 10:45:00 AM

istock.com/Wavebreakmedia

It may seem surprising, but even your most engaged employees may be a turnover risk, according to a new study by the Yale Center for Emotional Intelligence. On top of the nearly 70 percent of workers that feel unengaged in their work according to Gallup's employee engagement study, 20 percent of engaged employees in Yale's study reported feeling pushed past their limits. For them, burnout is a real threat which adds to employee turnover risk—and it can be measured and analyzed as a relationship between resources and demands. Many of these values can be monitored through configurations to workforce management systems, and workforce management consultants like The WFC Group can help!

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Topics: Workforce Management

The Cost of Compliance: Resources for Dealing with Regulatory Change in Workforce Management

Posted by Neil Shah on Feb 27, 2018 10:30:00 AM

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There's no question that compliance with regulations is viewed as important by both employers and employees. Adhering to local, state and national labor laws and quickly adapting to changes is crucial, but it doesn't come cheap. In a recent study called "The $100,000 Bill," Kronos found that more than half of surveyed HR professionals say the cost of adapting to each new regulatory change ranges from $40,000 to $100,000 on average. And although many businesses could manage better with 120-150 days to react, regulations can take effect as quick as 60-90 days. This rapid pace of change puts increasing tension on employers to keep pace and mitigate any additional costs from falling into noncompliance. There are three ways

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Topics: Workforce Management