The WFC Group Blog

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With so many workforce management solutions offered by Kronos alone, it's not always clear which features are best fit for a particular business. One example we see pop up quite a bit is deciding between basic and advanced scheduling capabilities, so we'd like to take a moment to help clear that up. Both scheduling offerings are excellent in their own rights, so it's generally a case of which is better for your individual business's unique needs. Just because something is "advanced" doesn't mean its features are necessary, and just because another is "basic" won't prevent it from getting the job done well.

Writing a Request for Proposal is no easy process, especially when it involves vetting workforce management systems. As reputable WFM implementers and a Kronos Accredited Partner, we've answered many. Throughout these experiences, we've come to understand what makes for strong RFPs — the kind that result in decisively clear workforce management solutions and strong partnerships. As consultants, we've been happy to assist with every stage of RFP development, from final assessment to drafting the document altogether, lifting disruptive burdens from businesses. Here are a couple valuable lessons we'd like to share.

Before even settling on a new solution, the single act of proposing changes to a workforce management system is a huge task. It's important to realize that there are many more stakeholders involved than just leadership. By gathering viewpoints from every level of usership, you can prime yourself with a comprehensive case for upgrading or implementing a new workforce management solution. Here are a few tips to help start building your case:

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Whether your business is testing a workforce management replacement or adding to an existing one, a pilot program is an excellent way to optimize a configuration to meet your needs. Ultimately, a pilot program should help iron out any kinks in a chosen solution before scaling, but there are a couple key things to keep in mind that should help guide early program decisions.

Whether you are upgrading existing Kronos solutions, embarking on a full implementation or piloting select products, the process can seem intimidating. Change is no easy task, but guidance from an experienced Kronos partner can ease the burden and set your project up for success. As a proud Kronos Gold Accredited Partner, we at The WFC Group take pride in helping businesses realize their workforce goals with the Kronos solutions that tackle related tasks with ease. (We are independent, but partial.) It's our role to listen, devise and implement for your business gain.

Clear communication is a critical component to organizational success, and is one of the key challenges our clients often face. Not only is effective communication important for change management, it also keeps daily operations running efficiently and ensures maximum yield from every task.

If your goals for 2017 include increasing efficiency in your business systems and processes, an upgrade to Kronos may be what your organization needs.

The glow of the New Year is behind us and it’s time to get serious about your goals for 2017. How are you going to be more efficient and more effective with your workforce management needs? What changes do you need to implement to reach those goals? Don’t let 2017 fly by without creating an actionable plan. Where to start?

How to Ensure the Right Ones are Doing the Right Things

Business processes run most effectively when the right people are doing the right jobs, and the right tools are accomplishing the right tasks.

Maximizing human talent and streamlining implementations makes the most of the strengths and abilities of your workforce – minimizing wasted time and energy.

Change is hard. When you are making changes that effect your entire organization, change management is critical, as the implications ripple across your organization.